Shipping policy

Shipping Policy

Thank you for shopping with P24K Dresses. We are committed to providing a smooth and reliable shipping experience.

Shipping Locations

P24K Dresses currently ships within the United States and Canada only.

Free Shipping

We offer FREE shipping on all original orders within the United States and Canada.

Free shipping applies to the original purchase only. If you choose to return an eligible item, you are responsible for the cost of shipping the item back to us.

Please review our Return and Refund Policy for complete return information.

Delivery Time

Orders are typically delivered within 3–5 business days.

Business days do not include weekends or holidays.

Delivery times are estimates and may be affected by holidays, weather conditions, carrier delays, high order volumes, or other circumstances outside of our control.

Order Processing

Once your order has been processed and shipped, you will receive tracking information when available.

Please allow time for tracking information to update after your package has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Delayed Packages

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside of P24K Dresses' control.

If your package is delayed, please check your tracking information for the latest carrier updates.

Lost or Missing Packages

If tracking shows your package as delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier.

P24K Dresses will assist when possible, but we cannot guarantee replacement or reimbursement for packages confirmed as successfully delivered to the address provided at checkout.